Returns & Refunds Policy

Vagabond Expeditions

At Vagabond Expeditions, we stand behind the quality of our gear. Every order matters to us, and we want you to receive exactly what you ordered, in excellent condition.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

To help us resolve the issue, please provide:

  • Your order number

  • A brief description of the problem

  • Clear photographs showing the damage, defect, or incorrect item

Once we review your request and confirm the issue, we'll arrange a replacement or refund at no additional cost.

Made-to-Order Products

Many Vagabond Expeditions products are made specifically for you when you place an order.

Because of this, we do not accept returns or exchanges for:

  • Changes of mind

  • Incorrect sizes ordered

  • Personal preference regarding color, style, or fit

  • Accidental orders

Please review product descriptions and sizing guides carefully before purchasing.

Refunds and Replacements

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

When a replacement is approved, we'll arrange shipment as quickly as reasonably possible.

Return Shipping

For verified damaged, defective, or incorrect items, we will cover any required return shipping costs. In many cases, returning the original item will not be necessary.

Please contact us before shipping anything back.

Contact Us

For questions or assistance with an order, please contact Vagabond Expeditions through the Contact page on our website.

Your Consumer Rights

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.